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Get your website and follow-up working together.

Build / manage / improve
One connected customer journey

Bring the work into one place.

We build and run the website, marketing and follow-up around your team. First we look at where inquiries come from, who picks them up and where things get stuck. Then we agree what needs fixing and which tools to use.

Start with a free 15-minute call. We quote the setup and any monthly management separately. If we run ads, we recommend a budget that you pay directly to the ad platforms, on top of our fee. Any software costs are explained before you commit. See the roofing page for an example and our work with Bakeris Roofing.

The customer journeyFrom search to booked work
  1. Get found

    Your website, search and advertising bring people in.

  2. Get in touch

    Make it easy to call, ask a question or request a quote.

  3. Reach the right person

    The inquiry and its details reach the person handling it.

  4. Keep it moving

    Follow up on quotes, answer questions and book the next step.

  5. See what works

    Track which inquiries turn into bookings and won work.

Established teams

Already spending on marketing, with a team taking inquiries? We help when tools don’t talk to each other and work gets lost between people. We agree what we handle and what stays with your team. See who it fits →

Other businesses

We also build websites and inquiry systems for real estate operators and brands. We agree the work around your customer journey and team.

Google & AI visibility

We check whether search engines and AI tools can access your key pages, read your service details, and follow the path to an inquiry. The work can include crawl access, broken links, page and form labels, clear buyer answers, and dated evidence for public claims. We agree the checks and fixes with you; rankings and AI recommendations are not guaranteed.

HOWAssess / build / manage

Built around the way your team works.

We find where work gets stuck, connect the tools you need and test them with your team. After launch, we keep the agreed parts running and review the inquiries, bookings and won work with you.

AI assistants Automations Answering calls Follow-up Customer records (CRM) Websites Brand Google & AI visibility Reports
BakerisAI call answering for a roofer, plus tracking and follow-up. Hacienda PinillaA luxury real-estate and resort-community concept site for buyers and guests. DokyoA culture brand, built end to end.

Planning your first AI workflow? Start with our practical AI guide and receptionist evaluation checklist.

ASKBefore we start

Is OneCompass right for your business?

Do I need an AI receptionist or a human answering service?01

AI call answering is worth considering when routine questions, inquiry details, and routing rules can be clearly defined. A human answering service may be a better fit when calls regularly need judgment, sensitive conversations, or exceptions. We can scope AI for overflow or after-hours calls with a human fallback, rather than replacing your team. Use our receptionist evaluation checklist to compare the options.

Will this work with our existing CRM and phone system?02

We check your phone, calendar, and customer records before proposing an integration. If a connection needs another subscription, a different tool, or a manual handoff, we explain that before quoting. The agreed setup includes testing how customer details reach the right person.

What does setup and ongoing support cost?03

Pricing depends on what we build and the tools it connects. Your proposal separates one-time setup, monthly management and support, and software or usage costs. Advertising spend is separate and paid directly to the platforms. Start with a free 15-minute call; paid work begins only after you approve the scope and price.

Can you guarantee that AI tools will recommend us?04

No. We can make your service information easier to access, understand, and verify. We can also check agreed buyer questions and record where your business is mentioned or cited. Those observations are a baseline, not a promise of future recommendations. We review inquiries and bookings alongside visibility.

STARTStart with a conversation

Let’s see if we fit.

In a free 15-minute call, we’ll talk through your business and where leads get stuck. If we can help, we’ll explain the recommended setup, support, and price before you commit. No obligation.

Let’s talk How we work